Frequently Asked Question

We’ve put together the answers to our most frequently asked questions.  If the query you have isn’t detailed below, please don’t hesitate to get in touch with us.

No, you do not need a referral to come to physio, you can book with us directly and we will lodge your claim with ACC. We are also able to refer for x-rays and ultrasounds.

We are able to utilise our network of specialists and orthopaedic surgeons for further investigations if required.

Yes, we have plenty of off-street parking in front of the clinic. We also have disabled parking a short walk from the front door.

If your Southern Cross health insurance policy covers Physiotherapy we can submit a claim on your behalf at the time of your appointment. This will tell us how much Southern Cross contributes toward the costs of your treatment. We receive payment directly from Southern Cross. If you are unsure if you are covered we can check online at your appointment.

The Helensville area is a great place to live, work and play

Get the most of it by getting back to doing the things you love!